- [ ] Don’t feel like she has much of anything right now
- [ ] Don’t want to wait push back talking to me
- [ ] Need to understand that place was in Monday getting call for ortho didn’t want to be in
- [ ] Don’t enjoy feeling like that
- [ ] Understand that it was a lot 
- [ ] Pretty powerful emote feeling at the time
- [ ] Culmination
	- [ ] Really hurt Charlie
	- [ ] Feel responsible
	- [ ] Shiver in shake feel powerless to stop his pain
	- [ ] Second guessing not taking to london
		- [ ] Not given best care
	- [ ] Defeated
- [ ] Wanted to puLl on relationship when defeated
	- [ ] Not place you wanted to be in but place you were at
	- [ ] Yesterday acting insane comment hurt and felt insensitive
	- [ ] Can’t stop replaying in mind what happened
	- [ ] If paying attention was big that she was living through
- [ ] Really upset about whole experience 
- [ ] Later on Monday
	- [ ] Upsetting
		- [ ] Way I was aggressively talking to you
			- [ ] Brought to attention to not talk like that deflected about feeling guilty and pressured to talk to Ken
			- [ ] I was saying….
				- [ ] Based around messaging Ken for answers
				- [ ] I do t want to do that…business relationship
				- [ ] Felt it was obvious you were not in a good place
		- [ ] Anxious and unsettled and wanted yes or no on splint being ok
		- [ ] Told her have to move on from anxiety all the time
			- [ ] Invalidated 
	- [ ] Ultimately trying to advocate for Charlie as he depends on us to make med decisions 
	- [ ] Didn’t know what Ken does so when I tried to explain she didn’t get that he would answer
	- [ ] Wanted piece of mind
	- [ ] After I explained she seemed to trust me that she would get answer
		- [ ] Experience in Chatham made it hard to trust med experience
		- [ ] Be able to advocate for him and have a clear answer
		- [ ] Couldn’t be a grey area in her mind
		- [ ] Willing to take Ken’s opinion on medical care
	- [ ] Already feel like she let Charlie down once
		- [ ] Should have fought harder in emerge
	- [ ] Came down to on Monday not wanting to let Charlie down again
		- [ ] Do everything possible to get him well again
	- [ ] Doctor in chatHam said would have fibre next week coming
	- [ ] Opinion was these casts are temp and wanted Ken’s opinion
		- [ ] Short term till fibre cast
	- [ ] Thinks fibre cast will give Charlie more mobility 
	- [ ] Changed attitude once got Ken’s opinion
	- [ ] Was t sure if Charlie’s appointments were pushed back because of Chatham doc even though Charlie saw Ken
		- [ ] Coincidence 
- [ ] Really needed me 
	- [ ] Was in an emotional storm
	- [ ] Needed a rock
	- [ ] Very least not make worse
	- [ ] Wasn’t pretty
	- [ ] Really big emotions
- [ ] Change one thing….
	- [ ] Trying to stay more calm after getting voice mail
	- [ ] Understand nothing happen that day anyway
	- [ ] Don’t let feeling powerless and defeated overwhelm her
- [ ] I could have…
	- [ ] Would have been nice that upset to either leave her alone
		- [ ] Call clinic and look after clinic
	- [ ] Letting me know being aggressive to disengage
	- [ ] I added more chaos into what was already chaotic
	- [ ] Suggestion: keyword to disengage
		- [ ] Wouldn’t work for her couldn’t see past what was happening at the time
	- [ ] Helpful for me to say I can see you upset I’m going to give you space
- [ ] If kids are hurt or screaming don’t know how to describe
	- [ ] Primal - need to act and need to make it better





#Christina